PimpMy for Help Desks 1.3.1 March 12, 2008 PimpMy for SoftGrid Help Desks Version 1.3.1 Released. This is the second package of the PimpMy for SoftGrid line is aimed at simplifying the life of Help Desk Personnel. Check it out By Tim Mangan Tim is a Microsoft MVP, and a Citrix CTP Fellow. He is an expert in App-V and MSIX. View all of Tim Mangan's posts.